Error loading player with xml but not single file

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12 years 8 months ago #6390 by admin
You video have a size of :

640*360 --> ratio : 16/9

The player is set with a size of

760*320 --> ratio : 21.375/9

So it' s not the same size and worst it' snot the same ratio.

So two way to adjust this set the same size for the player (at least same ratio 16/9) and/or play with the "Stretching” parameters :

• Field “Stretching”
How to resize the poster and video to fit the display. Can be none (keep original dimensions), exactfit (stretch is proportionally), uniform (stretch proportionally; black borders) or fill (stretch proportionally; parts cut off). Defaults to uniform.

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12 years 8 months ago #6392 by techsoldier
Replied by techsoldier on topic Error loading player with xml but not single file
Hi Admin,

Thank you so much for all your assistance with this player.

Please take a closer look at the video ratios. The same video is in a different player (bo:videoJS) on the home page. The video size is in face 320 x760. The same size as the player. It plays at the right size on the home page in mp4, ogv and webm. The transport and playlist functionality of this player is very limited so we need another solution and decided to try the joomlarulez jwplayer. This issue has us stumped and we work with web video daily. Attached is the video.

Your thoughts?

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12 years 8 months ago #6394 by admin
As explain it's a ratio issue, (as I can see the player in home page don't work, so I can tell his behaviour)

3 solutions :

1 - you adjust the stretching parameter (set to fill)

or

2 - you change the size of the player to fit to your video size

or

3 - you re-encode you video to fit with the player size.

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12 years 8 months ago #6395 by techsoldier
Replied by techsoldier on topic Error loading player with xml but not single file
The video is 720x360
The player size is 720x360

I attached the video in the last post. Did you get it

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12 years 8 months ago #6396 by techsoldier
Replied by techsoldier on topic Error loading player with xml but not single file
Here are screen shots of the video and player size

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12 years 8 months ago - 12 years 8 months ago #6397 by admin
Your video :

habana59entertainment.com/gnawards/videos/gn_award.mp4

have a size of 640*360 I just re-check it with VLC...

Check it by yourself :
superuser.com/questions/348159/vlc-how-do-i-see-video-files-information-resolution-encoding-information-e


I check your homepage with chrome (as it doesn't work with FF) and what I can see is the player use certainly a built-in stretching feature. So as I said you have to do the same with JW player

---> adjust the stretching parameter --> set to fill

or change your player size or you video size.
Last edit: 12 years 8 months ago by admin.

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12 years 8 months ago #6402 by techsoldier
Replied by techsoldier on topic Error loading player with xml but not single file
Hi Admin,

Attached is the video format info. VLC opens the video in a windows sized 760x320. Are we looking at the same video? This video is clearly 760x320. Yes we know about the FF issue with bo:video. That is on reason why we need another player solution. Please help me here. Fill does not work. Have you tried the video I sent on your test servers? I'm sure there is solution but not fill and stretch.

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12 years 8 months ago #6403 by admin
I am talking about this video :

habana59entertainment.com/gnawards/videos/gn_award.mp4

what video are you talking ?

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12 years 8 months ago #6404 by techsoldier
Replied by techsoldier on topic Error loading player with xml but not single file
I greatly apologize to you, Admin. You are right. I finally just assumed you are right so I would find the error over here.

The video in the link you sent to me is indeed 16:9. This is a different video than is on the front page. It is not stretched. The video I sent to you is the video on the front page. They are 2 different sizes on two different servers! I uploaded the correct video to both servers. We are good now. Whew!!!! What a stupid mistake. :silly:

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12 years 8 months ago #6407 by admin
NP !

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